FAQs

1. How do I pay fees online?

You can pay fees online by logging into your madrassa’s account, navigating to the payment section, selecting the relevant fee category, and following the prompts to complete the payment.

2. Which payment methods are accepted?

We accept payments via UPI, debit/credit cards, net banking, and other popular methods supported by our payment gateway.

3. Is my payment information secure?

Yes, we use a secure payment gateway that follows industry-standard encryption and security protocols to protect your payment details.

4. Can I get a refund on my fees?

Fees are generally non-refundable. However, for special cases, you may contact us with your request, and we will review it as per our policies.

5. What should I do if I face issues with online payment?

If you experience payment issues, please verify your payment details and try again. If the problem persists, contact our support team at info@tanzimmadarisassam.com or visit our contact page.

6. How do I update my madrassa’s information?

Updates are currently on hold. If you still want to update your profile, please contact the board. The request will be reviewed and approved by our administration.

7. What should I do if I forget my login password?

If you forget your password, use the “Forgot Password” link on the login page to reset it. Follow the instructions sent to your registered email or mobile number.

8. How can I contact support?

You can reach our support team via email at info@tanzimmadarisassam.com for any queries or assistance.